Website www.webkinz.com Twitter View on Twitter Contact Email support@webkinz.com. Webkinz is a virtual world for kids owned by the maker of Ganz plush pets. Kids receive a secret code with their purchase of any Ganz real-world plush pet, which they use to create the same pet in the virtual Webkinz world. They can care for their pet, buy stuff.
Here's the compilation of ways to contact Webkinz: (Let us know how it works out for you.)1) On webkinz.com it says to log in to Webkinz World and go to the Contact Us section of the Newz. (The site was down while during this post, so I don't have further instructions. In fairness to them, it is 2:23 am CST and kids should be in bed now.)
2) Webkinz Customer Service number: 1-866-932-5469. These are the instructions you'll currently hear:
- Send an e-mail to support@webkinz.com
- The number won't accept voicemail.
- Enter your service code if you have it. (I think you get this after you e-mail them.)
- Leave your first name and phone number. A service representative will call you back.
- If you've left a message w/in the past 24-48 hours, don't leave another one.
- Office hours are M-F, 9am - 5pm EST.
4) Here's the WHOIS info listed on the Ganz.com domain registration:
Registrant: Ganz
Leo Campione
1 Pearce Rd
Woodbridge, Ontario L4L-3t2, Canada
+1.905851661
112833@whois.gkg.net