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Welcome to Webkinz World Support
If you have any questions or concerns with anything regarding Webkinz World, please look through our Frequently Asked Questions below or if you don’t see your question or answer there, click the “Ask a Question” button below, fill out a request email and we will respond as soon as possible.
Frequently Asked Questions
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Answer: Each task in a quest contains a “hint” button that explains how to complete the task. If you are having difficulty completing a task please refer to the hint for assistance.
32: Unlocking the Adventure Park And Adventure Park Pets
Answer: Unlocking the Adventure Park requires the adoption of an Adventure Park pet.
Answer: If your Spree car is stuck, you will need to contact consumer support so that we can assist you with this issue.
Answer: If your “go to party” button didn’t appear for a party that you were hosting, you will need to contact consumer support for further assistance.
Answer: Unfortunately, we are unable to replace any loot bags that were not received after attending a party.
36: Can I Delete My/My Child’s Webkinz World Account?
Answer: A Webkinz World account can be permanently deleted through the Parent's Area on the Webkinz homepage.
Answer: You can control your child's exposure to third party ads through your Parent's Account.
Webkinz Estore Pets 2017
38: Is Your Webkinz Plush Pet Purchase Missing A Tag?
All Webkinz Pets
Answer: If your Webkinz plush pet did not come with an adoption code tag, please take it back to the retailer where it was purchased.
39: Did You Adopt a Pet of the Month and Did Not Receive Your Rewards?
Answer: If you did not receive all of your Pet of the Month bonuses, you will need to contact consumer support.
40: Do You Have An Issue with A Mazin’ Hamsters Feature Code?
Webkinz Estore Pets Download
Answer: If your attempt to redeem your Mazin’ Hamsters Feature Code at the Code Shop in Webkinz World was not successful, please contact consumer support.