If you already have an account have your parent visit the Parent’s Area from the home page and create a Parent’s Account. The parent’s email they use to create their Parent’s Account can also be used to recover your Webkinz World user name and password. Then, if you ever forget your login information, just click the “Forgot Login?” button on the login screen, choose the Parent’s Email option, and then enter the parent’s email they used to create their Parent’s Account. Your user name and a link to reset your password will then be sent to that address and you’ll be back in Webkinz World taking care of your pets in no time!
If you remember your username, you can call Webkinz (1-866-932-5469) and get them to reset your password. They will ask you a few questions and PRESTO!!
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- If you have forgotten your username or password, you can request to have your username emailed to you and to reset your password. When you fill in your registered email address, you will be sent instructions on how to reset your password. Email Address: Image Verification.
Please click on “Contact Support About this Issue” and submit the following essential information:
We require complete and accurate information in order to process your request.
Required information:
-Username
-Adoption Code
-First Name of the User
-Date of Birth of the User (YYYY/MM/DD)
-The name of the pet most recently adopted on the account
-Desired Password
Webkinz Password Reset Key
***As a reminder, any attempts to gain access to Webkinz World in a fraudulent manner, including but not limited to using fraudulent Adoption Codes or guessing Adoption Codes is grounds for the immediate termination of your account.***